PickupDock · Legal
Terms of service
Proposed commercial terms for using PickupDock. This draft is not presented as an accepted agreement and does not start a subscription.
The legal operator, privacy contact, retention schedule, and jurisdiction-specific terms have not been approved for publication. This page is a review draft, not a finalized policy or agreement.
The service
PickupDock provides tools for merchant inquiries, quotes, agreements, payments, bookings, menus, orders, customers, and reporting. Available features depend on the configured plan, permissions, integrations, and release status.
The legal contracting entity, business address, effective date, and applicable regional terms require approval before these terms can take effect.
Accounts and access
Merchant users should provide accurate account and business information, protect credentials, and access only the organizations and records they are authorized to use. Organization administrators are responsible for reviewing their users’ access.
Do not attempt to bypass authorization, probe another merchant’s records, share secret access tokens publicly, or interfere with the service. Security reporting procedures must be published before launch.
Merchant responsibilities
The merchant supplies its services and products to its customers. It is responsible for descriptions, pricing, taxes, fees, licenses, insurance, food or alcohol obligations, staffing, fulfillment, cancellations, refunds, and the terms it offers those customers.
Merchants should use data and uploaded material they are authorized to process and publish. Customer marketing requires appropriate consent. PickupDock’s form and messaging tools do not themselves establish that consent is legally sufficient in every jurisdiction.
Payments and subscriptions
Customer transactions use the merchant’s connected Stripe account. Merchant onboarding, provider restrictions, processing fees, refunds, and disputes are subject to the applicable payment-provider arrangements.
PickupDock platform subscriptions are separate from customer charges. Any paid plan must disclose its price, billing interval, usage limits, applicable platform fees, renewal, cancellation, and refund terms before purchase. Creating an account does not by itself start a paid subscription. Final commercial schedules are not yet published.
Quotes, signatures, and business records
Merchants remain responsible for their quote and contract content and for reviewing whether their acceptance and signature processes satisfy the requirements applicable to their transactions.
Instant form estimates are non-binding. Booking confirmation follows the configured reservation condition; a submitted inquiry or an unverified browser payment message is not a confirmed payment or booking.
Integrations and AI
Third-party services can have separate availability, terms, restrictions, and data practices. The merchant should review those arrangements before enabling a connection.
AI output can be incomplete or inaccurate. Review important results and proposed actions. Permissions, confirmation controls, and application records remain authoritative; an AI response is not professional legal, tax, or financial advice.
Acceptable use and content
Do not use the platform for unlawful transactions, unsolicited communications, malicious uploads, credential harvesting, unauthorized access, or infringement of others’ rights. Do not misrepresent an illustrative estimate or draft action as a verified business outcome.
Final content-license, suspension, termination, data-export, and account-closure procedures must be approved and disclosed before commercial launch. This draft does not grant an undisclosed license to customer content.
Terms awaiting approval
Service commitments, warranties, liability limits, indemnities, dispute procedures, governing law, notice contacts, and the change-notification process have not been finalized. No jurisdiction, arbitration clause, liability cap, or refund policy is invented by this draft.
A qualified legal reviewer should approve the completed agreement and privacy notice before production acceptance is enabled.